FAQs

Do you just do cats and dogs?
We can design a portrait for any animal no matter the species or the breed. So far we're created unique masterpieces for dogs, cats, birds, horses, micro-pigs and even hedgehogs!

Can I print more than one pet on one canvas?
Yes! We have a variety of options to suit your pet parent needs.
Right now, we have costume options for 1 pet, 2 pets, 3 pets and even 4 pets together in one portrait!

Do you offer refunds?
As your order is 100% unique and custom made just for you and your pet, we do not accept returns / refunds.
If you have a problem with your order, let us know and we'll fix it for you.
Remember, we offer artwork previews and unlimited revisions so you can make sure you're 100% happy with your artwork before printing!

Why isn't my tracking number working?
Don't worry, email our support team and we'll let you know where your order is.

Do you ship worldwide?
Yes we do. Plus, all orders are shipping with tracking no matter which country they are shipping to.

Which payment methods do you accept?
We accept all major debit and credit cards including Visa, Visa Debit, Mastercard, American Express and more. We also accept PayPal payments.
If you wish to pay in installments, we also offer Klarna to our US customers.